Welcome back! We are delighted to be open to visitors and permanent mooring holders again.
We appreciate how important it is for you to have a safe and enjoyable visit and are taking extra steps to keep you and our team safe.
What we’re doing to keep you safe:
- We are limiting the number of visiting vessels per night and all visiting vessels must be pre-booked.
- We will always extend a warm welcome but at this time we will not be offering a handshake and please keep a distance of 2m from staff and other river users.
- We have committed to washing our hands regularly and we have installed extra hand sanitiser stations on site.
- Marina Reception is now located in the chandley and is operating a two-in, two-out policy.
- The showers in the facility building are open with reduced hours of 08:00 to 19:00 and an enhanced cleaning regime in place. Entry to the toilets outside opening hours is via door code.
- We are regularly sanitising touched surfaces along with door handles and trolleys.
- The Water Taxi is not available as it does not allow for social distancing requirements.
What we’re asking of you:
- If you or anyone in your household is showing symptoms such as a cough, fatigue, fever, headache or muscle aches, you must not visit the river or yacht harbour.
- Follow the ‘rule of six’ and keep social gatherings to six people or fewer.
- Access to the site is being monitored and vehicle access via the gate is now via code. If you are a resident please display your 2020 car permit.
- Please maintain your distance from others in the car park, the boatyard and walkways giving the required 2m social distance courtesy to both other boat owners and staff.
- Do not cross on the walkways. Please give priority to fellow boat owners entering the marina before exiting.
- Please wash your hands regularly whilst on site. Additional handwashing facilities and hand sanitiser stations are now available outside of the washroom facilities.
- Please wear a face covering on entering the chandlery and marina reception in accordance with Government guidance.
- Please remember to touch as little as possible until you reach your vessel. This includes handrails, door handles, taps and any other areas of shared contact.
- Trolleys are still available for use and will be regularly cleaned, but we recommend you wear gloves or clean the trolley yourself before and after use to protect you and others.
- Water is available in the marina but we recommend using your own hosepipe and cleaning the tap after use.
- If heading out on the water, please ensure you check your boat is safe and mechanically sound. Considering your boat may have been static for a number of months, we recommend you carry out vital mechanical checks and bring your own battery charger.
- If you need to make payment, contactless payments are preferred. If it is a larger payment card is preferred over cash.
- If you are an international visitor arriving from outside the UK, please ensure you have completed the Passenger Locator Form and can provide evidence of this. Please contact us on arrival. Visitors who arrive from a country that is not on the travel corridor list (or have travelled through a country that is not on that list) must self-isolate for 14 days. Please contact us prior to arriving.
- Please also check for active Notices and abide by our Safety Regulations.
> Plan your visit
At a glance: local facility updates
We are keeping this page as up-to-date as possible, but the situation can change very fast. To avoid disappointment we recommend checking the relevant business website before visiting.
Places to stay
The vast majority of local hotels and B&Bs are open. Many self-catering cottages have reported a surge of bookings, so early reservation is advised.
> Places to stay
Places to eat
- Captain’s Cabin Tea Rooms – open with a new menu to be enjoyed either on the terrace seating or whilst sat on the grass areas of the attraction for those with an admission ticket.
- Chandlery – our on-site chandlery offers a selection of grocery items, confectionery, hot drinks and ice creams.
- Emily Woodburn Bespoke Dining – Experienced chef Emily Woodburn offers bespoke ‘All In One Vessel’ dining, delivered directly to your marina berth. Meals are made to order and provided chilled, ready to be heated onboard. If you’re staying on a swinging mooring, Emily can deliver to the marina for you to collect.
- Master Builder’s House Hotel – open for lunch service (reservation recommended) and dinner service (reservation required).
> Places to eat
Local attractions & activities
> Things to do