Beaulieu River and the Buckler’s Hard Yacht Harbour are part of Beaulieu Enterprises Ltd, and are committed to protecting and respecting your privacy and to ensuring we meet our obligations under the General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK Data Protection Act 1998.
The following policy is issued by Beaulieu Enterprises Ltd referred to as “BEL”. BEL is a private limited company, registered in England (company no. 00152186) with its registered office at John Montagu Building, Beaulieu, Hampshire, SO42 7ZN.
For the purpose of the GDPR, the data controller is BEL and our data protection representatives can be contacted directly here:
IT Operations Manager, John Montagu Building, Beaulieu, Hampshire, SO42 7ZN
We may collect and process personal data from you as follows:
We will use your data in the following ways:
We will only send you marketing communications with your consent, requested at the point of providing your data, and based on your preferences and interests. You may update your preferences or unsubscribe by following the links on any marketing message sent to you or emailing firstname.lastname@example.org at any time.
Please be assured that we will never sell your data to third party organisations. The nature of our business means that we work with carefully selected suppliers for services required to facilitate online purchases and the provision of our river cruise. We may need to share your personal data with these third parties in relation to fulfilling our contractual obligations to you. They are obliged to keep your details securely and to only use them in relation to the service they provide to us. When they no longer need the data for the service, they will dispose of the details.
|Third party service provider||Purpose|
|Advantec Ltd||Website support provider|
|Harbour Assist||Harbour and marina management system|
|CPIO||Accounts system software support|
|Taylor Made Computer Solutions||IT Infrastructure support provider|
|MailChimp||Secure emails and newsletter broadcast platform|
|AMS Media Group||Media buying agency|
|Trigion||CCTV monitoring and security services|
We understand the concerns you may have about giving your personal details over the internet so we are rigorous about our security procedures. We use up-to-date industry procedures to protect your personal information including the encryption of payment details using SSL technology. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our websites.
Please be aware however that the internet is not a 100% secure medium of communication. We cannot therefore guarantee the security of any information you input on the website or send to us on the internet.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Under the data protection laws, you have the following rights in relation to your personal data. If you wish to exercise any of them in relation to the personal data we hold about you, please contact email@example.com or write to the IT Operations Manager, Beaulieu Enterprises Ltd, John Montagu Building, Beaulieu, Hampshire, SO42 7ZN.
If you have any concerns or complaints regarding our data processing approach in relation to your own personal data, please contact firstname.lastname@example.org in the first instance. Your communication will be acknowledged and then responded to within 1 month.
If you are not satisfied with the outcome you can raise your concern with the Information Commissioner’s Office. For information on how to contact them, visit www.ico.org.uk/concerns
We keep our data protection notice under regular review. This privacy notice was last updated in May 2018. We may revise this policy at any time.
Beaulieu Enterprises Ltd
John Montagu Building